14 days right of return
The right of return can be exercised within 14 days of receipt. To meet the deadline, it is sufficient if you inform us via the email address below of your intention to return before the deadline.
- Please send us an email to email@example.com with the following information:
- Order number (#....)
- First and Last Name
- Reason for return
- After you have announced your return to us by email, you have 14 days to return your products. Address for return:
Fausto Pellegrini, Tiefenhofstrasse 3, 8820 Wädenswil, Switzerland
- Products that have already been refunded for a previous order are excluded from the return option.
- The postage for the return is at your expense.
- The refund will be made to the same payment method you used for the purchase within 14 days of receipt of the return.
- Request a receipt from the shipping service provider so that you can show us proof of your return when asked.